Service & Support

Sensor BV offers next to the regular service and support also the following options:

Option 1: Calibration Sensor BV Consisting of:

1. Update to the latest firmware
2. Temperature check on Blackbody
3. Calibration certificate
4. Cleaning lens, display and keyboard
5. Functional test
6. Repair of minor defects

This calibration can be done in one or two days if we planned this in advance.
Option 2: General Maintenance Flir

Consisting of:

1. Perform a complete operational check
2. Fusion calibration and laser alignment, when applicable
3. Verify all internal cable and PCB connections
4. Clean viewfinder and check optics
5. Upgrade internal camera software to latest revisions
6. Perform minor repairs
7. Verify and/or re-equalize as needed each temperature range for image uniformity
8. Verify standard lens calibration (others or special engineered lenses, optional)
9. Verify ambient temperature compensation as needed
10. Re-calibration to ensure it meets factory specification
11. Calibrate temperature ranges up to +1,500°C, when applicable
12. Perform quality approved acceptance test procedure
13. Provide calibration label with next due date
14. Provide calibration certificate (optional, extended calibration certificate with measured values)

This maintenance will take about 2-3 weeks.

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